Effective Date: 12/7/2024

Last Updated: 2/10/2025

Applies to: Clients and Visitors of The Laser Cafe

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1. Introduction

The Laser Cafe (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information in compliance with HIPAA, the California Consumer Privacy Act (CCPA), and the California Online Privacy Protection Act (CalOPPA).

By using our services, you consent to the practices outlined in this policy.
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2. Information We Collect

We collect various types of information to provide high-quality services and ensure compliance with legal requirements.

2.1 Personal Information

• Name, address, phone number, email address, and date of birth
• Payment details and billing information

2.2 Health Information (Protected Health Information - PHI)

• Medical history, treatment records, and aesthetic service details
• Information collected and stored via Aesthetic Record EMR system

2.3 Communication Data

• Information collected through SMS, email, phone interactions, and online forms
• Appointment scheduling and customer service communications

2.4 Website & Digital Data

• IP address, browser type, cookies, and website usage activity
• Behavioral tracking to improve website experience

3. How We Use Your Information

We use collected information for the following purposes:

• To provide and manage aesthetic treatments and services
• To schedule appointments and send reminders via SMS, email, or phone
• To process payments and maintain accurate records
• To comply with legal obligations, such as health and safety regulations
• To enhance customer service and website functionality based on usage trends
• To send marketing and promotional materials, where consent has been provided

4. SMS Communications

By providing your phone number, you consent to receive SMS messages regarding:

• Appointment confirmations and reminders
• Service updates and promotions

You may opt out of SMS communications at any time by replying STOP to any message or contacting us directly. Standard message and data rates may apply.

5. How We Share Your Information

We do not sell or rent personal data. However, we may share your information in the following circumstances:

• With authorized third-party service providers, such as Aesthetic Record EMR and payment processors, who assist in managing services
• When required by law, including compliance with subpoenas, court orders, or legal investigations
• To protect the Company’s rights, property, or safety, as well as that of employees or customers

6. Data Security & Retention

We implement reasonable administrative, technical, and physical security measures to protect your personal and health data. While we strive for the highest security standards, no electronic transmission is entirely secure.

Data Retention: We retain personal and medical records in compliance with HIPAA regulations and California law. The retention period may vary based on legal and business requirements.

7. Your Privacy Rights

As a California resident, you have the right to:

• Access, update, or delete your personal data
• Opt-out of marketing communications, including SMS and emails
• Request a copy of your information maintained by the Company

To exercise these rights, please contact us at [Insert Contact Email or Phone Number].

8. Cookies & Tracking

Our website uses cookies and tracking technologies to enhance user experience and improve website functionality.

• Cookies store small pieces of data on your device to personalize your experience
• You can manage cookie preferences in your browser settings

9. Children’s Privacy

We do not knowingly collect information from individuals under 18 years old without parental consent. If we become aware of such data collection, we will take steps to delete it.

10. Compliance with California Privacy Laws

10.1 Social Media Privacy

Under California Labor Code Section 980, we will not request or require employees or clients to:

• Provide personal social media usernames or passwords
• Access their personal social media accounts in our presence
• Disclose private content from personal social media accounts

10.2 California Consumer Privacy Act (CCPA) Compliance

Under CCPA, California residents have the right to:

• Know what personal information we collect and how it’s used
• Request deletion of personal data, subject to legal requirements
• Opt-out of data sharing for marketing purposes

Requests can be made by contacting info@thelasercafe.com.

10.3 California Online Privacy Protection Act (CalOPPA) Compliance

As required by CalOPPA, we:

• Provide this Privacy Policy publicly on our website
• Include details about data collection, usage, and sharing practices
• Update this policy as needed, with clear notification of changes

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of our services indicates acceptance of the updated policy.

12. Contact Us

For privacy concerns, data access requests, or other inquiries, contact:

The Laser Cafe
1205 University Ave
San Diego, CA 92103
619.795.8303
info@thelasercafe.com
www.thelasercafe.com